AI receptionist for trades

The phone gets answered while you're under a sink.

An AI receptionist for plumbers, electricians, heating engineers and builders. It answers in your business name, takes the job, the address and the urgency, books the visit — and gives the right advice on the calls that can't wait.

Book a 30-min call
Incoming call00:00

07700 900 903

Plumbing & heating · Front desk busy

Illustrative call to a plumbing & heating. Dave asks: “Our boiler's stopped. No hot water since this morning.” Elite answers: “Sorry to hear that. The first visit is tomorrow, 8 to 10. Shall I book it?” Dave replies: “Yes, book it.” Result: Wed 08:00–10:00 · Boiler visit. A confirmation text is sent and the booking goes into your diary.
Illustrative call — no real customer or business

See it working

Call while you're on a job.

Pick the caller. Breakdowns get booked with the details you need, quotes become surveys, and a gas smell gets the emergency number first.

Line open00:00

07700 900 903

Dave → plumbing & heating

    Illustrative call to a plumbing & heating. Dave says: “Our boiler's stopped working.” Outcome: Booked — Visit · Wed 08:00–10:00. Error F28, no gas smell. The job sheet was texted to the engineer.

    What does the caller say?

    Booked

    Visit · Wed 08:00–10:00

    Error F28, no gas smell. The job sheet was texted to the engineer.

    Caller
    Dave · 07700 900 903
    Job
    Boiler breakdown, F28
    Safety
    No gas smell reported
    Booked
    Wed 08:00–10:00

    Illustrative calls — invented callers, numbers from Ofcom's drama range. No real business or customer.

    For trades

    What it handles for you.

    • Breakdowns and repairs

      Takes the fault, the error code and the address, and books the first visit that fits your diary.

    • Quotes and surveys

      Asks the scope and timing, books a survey and asks for photos before you arrive.

    • Your area

      Knows which postcodes you cover, so you're not driving across the county for a tap washer.

    • A text for every job

      The job details land on your phone, so you can glance at it between jobs rather than listen to voicemail.

    Where the line is

    What it will never do.

    • Suspected gas leaks get the National Gas Emergency Service number, 0800 111 999, before anything else.
    • It doesn't diagnose faults or quote prices you haven't set.
    • Complaints and payment disputes go to you.

    How it fits your job software

    If your job management app has an API or supported integration, jobs and visits go straight in. Otherwise the receptionist books into your calendar and texts you the job sheet.

    Your next step

    Book a free consultation.

    Your receptionist, diary connection and website integration, with calls and texts scoped around your needs. Book a free consultation.

    Care covers hosting, updates and support; cancel it any time with 30 days' notice. The working mockup comes first, free.

    Questions people ask

    Straight answers.

    Can it tell an emergency from a quote?

    It asks the questions you'd ask — is there water coming through, is there a smell of gas, is anyone vulnerable — and follows your rules for each answer.

    What happens if someone smells gas?

    It tells them to leave the property and call the National Gas Emergency Service on 0800 111 999, gives the standard safety advice, and alerts you straight away.

    Will I still get the job details?

    Yes. Every call ends with a text to you: name, number, address, the problem and what was booked.

    What does it cost?

    Book a free consultation and we'll put together a quote around your business. Scope and any ongoing care are agreed in writing before work starts.

    Next step

    Built for trades who can't answer the phone on a job.

    We'll mock up how your calls would be handled in under a week, free. If it fits, we build it.

    Book a 30-min call

    Rather talk to a person? Call 07347 507295 or WhatsApp Hamid.