EliteAutomations
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AI receptionist for solicitors & law firms

New enquiries taken properly, even while you're in court.

An AI receptionist for your firm's number. It takes new enquiries by practice area, books consultations and call-backs, records the other party for your conflict check, and never gives legal advice.

Book a 30-min call
Incoming call00:00

07700 900 147

Law firm · Front desk busy

Illustrative call to a law firm. Priya asks: “We're buying a house and need a conveyancing solicitor. Can someone call us?” Elite answers: “Yes — I can book a call with the team. Tuesday at 14:00 or Wednesday at 10:00?” Priya replies: “Tuesday at two.” Result: Tue 14:00 · Conveyancing call. A confirmation text is sent and the booking goes into your diary.
Illustrative call — no real customer or business

See it working

Call the firm after a long day.

Pick the caller. New matters get routed and booked, existing clients reach their case handler, and nobody is told whether they have a case.

Line open00:00

07700 900 147

Priya → law firm

    Illustrative call to a law firm. Priya says: “We need a conveyancing solicitor.” Outcome: Booked — Call · Tue 14:00. Purchase only, first-time buyers — routed to the property team.

    What does the caller say?

    Booked

    Call · Tue 14:00

    Purchase only, first-time buyers — routed to the property team.

    Caller
    Priya · 07700 900 147
    Matter
    Residential purchase
    Booked
    Tue 14:00, property team
    Sent
    Checklist + terms of business

    Illustrative calls — invented callers, numbers from Ofcom's drama range. No real business or customer.

    For solicitors

    What it handles for the firm.

    More on the ai receptionist

    • New enquiries by practice area

      Conveyancing, family, employment, wills — routed to the right team with the facts written down once.

    • Consultations and call-backs

      Booked into the right diary, with your terms of business and what to bring sent ahead.

    • Conflict-check details

      The other party's name recorded, so your team can check before anyone calls back.

    • Existing clients

      Checks who's calling, takes the matter reference and gets the message to the case handler.

    Where the line is

    What it will never do.

    • It never gives legal advice or says whether someone has a case.
    • It doesn't decide whether the firm can act — your conflict check does.
    • Sensitive matters get the minimum details and a person, quickly.

    How it fits your case management system

    If your practice or case management system has an API or supported integration, enquiries and bookings can go straight in. If not, they land in a shared inbox and calendar your team already uses. We confirm which before quoting.

    Your next step

    Book a free consultation.

    Your receptionist, diary connection and website integration, with calls and texts scoped around your needs. Book a free consultation.

    Care covers hosting, updates and support; cancel it any time with 30 days' notice. The working mockup comes first, free.

    Book a free consultation Get a free quote

    Questions people ask

    Straight answers.

    Will it give legal advice?

    No. It's set up to take details and book time with a qualified person, and to say plainly that it can't advise.

    Can it help with conflict checks?

    It records the names you need — the other party, related companies — so your team can run the check before calling back. It doesn't make the decision.

    How is confidentiality handled?

    It collects only what's needed to route the enquiry, and records go into your systems. We walk through data handling and retention with you before go-live.

    Does it work for existing clients?

    Yes. It verifies the caller, takes the matter reference and passes the message to the right person, rather than a general inbox.

    Keep reading

    Next step

    Built for firms that lose enquiries during billable hours.

    We'll mock up your firm's enquiry and onboarding flow in under a week, free. If it fits, we build it.

    Book a 30-min call

    Rather talk to a person? Call 07347 507295 or WhatsApp Hamid.