AI receptionist for estate agents
Every viewing request answered — even mid-viewing.
An AI receptionist on your office number and WhatsApp. It answers questions about your listings, qualifies buyers, books viewings and valuations into the right diary, and puts every offer straight through to a negotiator.
07700 900 582
Estate agency · Front desk busy
See it working
Call the office on a Saturday afternoon.
Everyone's out on viewings. Pick what the caller wants and watch where it goes — viewings and valuations get booked; offers go to a person.
07700 900 582
James → estate agency
What does the caller say?
Booked
Viewing · Sat 10:30
Buyer qualified before the viewing: no chain, mortgage agreed in principle.
- Caller
- James · 07700 900 582
- Property
- 3-bed, Elm Road
- Position
- No chain · AIP in place
- Booked
- Sat 10:30 viewing
Illustrative calls — invented callers, numbers from Ofcom's drama range. No real business or customer.
For estate agents
What it handles for the office.
Viewing requests
Checks the property's still available, offers times and books the viewing with the right negotiator.
Buyer qualification
Asks the questions your negotiators would — chain, mortgage position, timescale — before the viewing, not after.
Valuations
Takes the postcode and the basics, and books the valuer's diary while the seller's still keen.
Out-of-hours enquiries
Evenings and Sundays answered, with the lead written into your CRM for Monday.
Where the line is
What it will never do.
- Offers are never accepted, rejected or negotiated by the AI — they go to a negotiator, marked urgent.
- It won't give opinions on value or price; the valuer does that.
- Complaints and anything contractual go straight to a person.
How it fits your CRM
Where your property CRM provides an API or a feed, the receptionist can check listings and write leads straight in. Where it doesn't, bookings go into your calendars and leads arrive by email or a shared inbox. We check before quoting.
Your next step
Book a free consultation.
Your receptionist, diary connection and website integration, with calls and texts scoped around your needs. Book a free consultation.
Care covers hosting, updates and support; cancel it any time with 30 days' notice. The working mockup comes first, free.
Questions people ask
Straight answers.
Can it book viewings with the right negotiator?
Yes. Each property or area can map to a person's diary, and the viewing lands in theirs with the buyer's details attached.
Does it handle offers?
It takes the details — amount, position, conditions — and passes them to a negotiator straight away. It never accepts, rejects or negotiates.
Does it work for lettings too?
Yes. It can book viewings, take applicant details and log maintenance reports for the right person, with anything urgent flagged immediately.
Will it replace the property portals?
No. Portal enquiries still arrive as they do now; the receptionist makes sure the calls and messages they generate get answered and booked.
Next step
Built for agents who lose enquiries during viewings.
We'll mock up your agency's viewing flow in under a week, free. If it fits, we build it.
Rather talk to a person? Call 07347 507295 or WhatsApp Hamid.