How it works
One after-hours call to a dental practice, beat by beat. Your sector, your diary and your rules change the details — not the shape.
One call, start to finish
Everything on the right is the kind of thing Elite does on a real line: the transcript, the record, the diary, the text, the hand-off, the morning summary.
01 Fri 18:42:07
A new patient rings the practice on a Friday evening. Without Elite, this is where it ends: voicemail, and a patient who rings the next practice on the list.
02 Fri 18:42:10
Plain, friendly English, set up with your services, prices and hours. No menus, no “press 1”, no robot voice reading a script.
03 Fri 18:42:48
New or existing patient? What for? How soon? The answers are written into a record while the call is still going.
04 Fri 18:43:31
Only slots that are genuinely free, from the calendar you already use. Sarah takes Thursday at 11:00.
05 Fri 18:43:55
The slot is held, the confirmation is on her phone, and the reminder is already scheduled.
06 Fri 18:44:02
She mentioned a sensitive tooth. Elite doesn't give clinical advice — it flags the call so someone can ring her back first thing. You decide these rules.
07 Sat 08:00
What came in overnight, what got booked, and who needs a call back — on WhatsApp or email, before you've unlocked the door.
When a person takes over
You decide where the line is. These are the kind of rules practices and firms set — change any of them.
Working with us
We learn the team, the calls you get and the tools you already use — and where enquiries currently go missing.
Your own enquiry flow, working, so you can hear and see it before you pay for anything. No charge.
What we'll build, by when and for how much. If we're not the right fit, we say so.
We agree the scope with you before reserving the build. It's live in 5–10 working days once we have your materials.
Hosting, updates and support are agreed as part of your quote. Cancel any time with 30 days' notice.
Plugs into what you have
We build around the tools that already work for you. If a system has an API or a supported integration, we check it before we quote — rather than promise it up front.
Next step
Book a 30-minute call and we'll mock up your enquiry flow, free, within a week.
Rather talk to a person? Call 07347 507295 or WhatsApp Hamid.